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  News

Computer Telephony Distributing

Computer Telephony Distributing is a value-added distributor of products within the computer telephony and VoIP technology space. Our value-adds include full service sales and technical support services, product warehousing and fulfillment, and reseller oriented professional services.

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Genesis

EasyRun Signs Genesis M.O. as Leading Integration Partner

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EPICAcce delivers Advanced Contact Center functionality with ease of installation and management - review by Shenandoah Anaytics'
- Michael Barbagallo

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Click here To view the EasyRun/Xorcom Webinar "How a Customer Oriented Contact Center can Deliver Measureable ROI"



EasyRun Wins Prestigious Contact Center Technology Pioneer Award

The 2009 TMC - IP Contact Center Technology Pioneer Award recognizes companies that have created a groundbreaking, successful IP contact center product or service.

"Technology is the key to the success of any call center so it is my pleasure to recognize EasyRun for bringing advanced, innovative technologies to market while providing high quality and superior applications," Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions

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EasyRun Contact Center Training
EasyRun offers excellent hands on training to ensure that our customers and partners understand and can take advantage of all the great features available in EasyRun voice solutions. Click the link below for detailed information on EasyRun technical training (outlines and schedules). For training questions email Training@easyrun.com

Download the EasyRun EPIC Technical Training Schedule and Agenda


Israel Philharmonic Orchestra (IPO)
“Thanks for helping us design and implement the IPO contact center solution. The project was complex but it has been a great success and we are confident that choosing the EasyRun EPIC solution was the right decision.” Avi Shoshani, Secretary General


Roland Corporation
“Everyone we have dealt with at EasyRun has been a total pleasure to work with. “We couldn't be more happy to recommend a company that supports its customers like they do.” - Bob Wood, Customer Service Manager for Roland Corporation U.S.

Roland Corporation is a leading manufacturer and distributor of electronic musical instruments.

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Motosport

“The EasyRun contact center product is “BulletProof,” said Jarrod Rogers, Director of Contact Center operations at Motosport. “We have been using the Company’s contact center solution since 2002. We initially deployed the EPICLite solution. This year we upgraded to the full EPICCenter contact center solution.”

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CR England
“The Onramp for those looking to drive life.”

C. R. England is one of the nation’s leading trucking companies providing transportation services and trucking jobs for over 87 years. C. R. England is providing trucking jobs for over 3,300 truck drivers.

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Citel Technologies, Inc. enables SMBs, large enterprises and service providers to realize the cost and productivity benefits of IP telephony while at the same time leveraging their existing cabling infrastructure. Citel is based in Amherst, New York with offices in Loughborough, England (UK) and Toronto.  Click here for more information

 

PolyCom, Inc. is the global leader in unified communications solutions, telepresence, video, and voice solutions—and a visionary in communications that empower people to connect and collaborate everywhere. PolyCom phones are recommended for use with EPIC contact center solutions. Contact EasyRun for specific phone compatibility and model questions.


snom technology AG develops and manufacturers Voice-over-IP (VoIP) telephones based on open standard for enterprise communications. Snom phones can be operated with a large number of compatible IP-PBX that support the SIP (Session Initiation Protocol), giving customers a great choice for enterprise communication systems. Snom phones are recommended for use with EPIC contact center solutions. Contact EasyRun for specific phone compatibility and model questions.

EasyRun and CompuTool are partnering to offer a best of breed Business Management Solution with integrated contact center services. CompuTool has been the leading provider of business management software to the remodeling industry providing all of the software tools necessary to run and grow a business of any size.

The CompuTool solution is designed to the specifications of industry pioneering thought leaders, and is currently used by many top remodeling companies. For more information on CompuTool visit www.CompuTool.com

EPICAcce Delivers Multimedia Contact Center and Bundled Asterisk® Voice on Xorcom IP-PBX Appliance

Click to download the joint EasyRun/Xorcom press release

Xorcom, a privately held manufacturer of business telephony interfaces and appliances based upon Asterisk open-source software, recently announced that it has entered into an OEM agreement with EasyRun Inc., a leading provider of multimedia contact center solutions. EasyRun's latest offering, the EPICAcce™ contact center, will be delivered on Xorcom's high-end XR3000™ IP-PBX appliance.

3Com Corporation is a long term partner and reseller of EasyRun contact center solutions. For detailed information on EasyRun products available through 3Com

visit the 3Com Web site.

3Com Corporation is a leading provider of secure, converged voice and data networking solutions for enterprises of all sizes. 3Com offers a broad line of innovative products backed by world-class sales, service and support, which excel at delivering business value for its customers.

EasyRun, 3Com and IBM offer a best-of-breed bundled Unified Communications solution. EasyRun's EPICCenter Contact Center solution is bundled with 3Coms VCX (PBX) product and IBM's System I and P. This fully integrated Collaboration Solution (implemented on Unix) helps customers increase productivity, lower TCO and streamline operations.

 
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